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Teller - Part-time (Abbey Plaza)

Company Name:
Wells Fargo
Our vision is to satisfy all our customers' financial needs and help them succeed financially. It is about building lifelong relationships one customer at a time.
Come join the fun!
Tellers are the face of our company and represent Wells Fargo in the community. A teller position with our team offers an opportunity to be part of one of America's greatest companies. You'll have exposure to a variety of responsibilities, people and experiences in a professional work environment - that is part of the fun!
We value what's right for our customers in everything we do. Everything we do, we do to protect the customer and the bank. Our teller's role is to warmly welcome customers to our store, efficiently process the customer's request, and build trust that Wells Fargo can help them with all of their financial needs.
We want them to know about all of our innovative services, financial education information, as well as take advantage of the relationships we provide as Wells Fargo team members.
Every teller is part of a team that is rated first, and most importantly, on the customers' experience with the teams' service. Every teller has her/his own scorecard with performance goals. Our best tellers constantly go the extra mile to greet customers and provide exceptional customer service, make them feel welcome and also engage them to learn about their financial goals.
Your exciting role includes:
Going the extra mile to greet customers, show them that we care, and make them feel welcome
Asking questions to learn about their financial needs and, when the customer sees the value, introducing them to other Wells Fargo team members.
Setting performance goals and working with your manager to increase your customer advocacy effectiveness through feedback and coaching
Processing between 20-25 customer transactions each hour with no mistakes through patience, attention to detail, and the ability to follow procedures.
Accurately maintaining and balancing a cash drawer.
Delivering upon customer needs for products such as safe deposit boxes, merchant/vault, ATM processing, bonds and coupons, foreign currency and night drop.
A happy, satisfied customer starts with you!
At Wells Fargo, we have an outstanding diverse team. We want people who pitch in and help others without being asked. We want team members who are committed to the success of the team. Tellers develop and improve their skills through training programs and regular feedback discussions with supervisors, to help them improve in their current role and further their professional development. Many of our managers and senior leaders started their career as a teller. With an organization the size of Wells Fargo, there are multiple opportunities to learn and grow and explore career options over time. Our vision and values supports developing and engaging our team members.
Before you apply: email address requirement
In the Contact Information section of your application, please use an email address that accepts emails from outside of Wells Fargo. This will ensure that you receive any emails from the third-party systems that support our job application process.
You can use:
Your Wells Fargo email address, if it is valid for external email. Please check your email type first (instructions below).
Your personal email address. Note: If you have previously registered on Wells Fargo's external job application tool (Find a Job), don't use the same email address now -- choose a new email address to register as a team member.
How to check your Wells Fargo email type:
1. Open a new message in Outlook and click the To button.
2. In the Global Address List search for your name.
3. In the results list, right-click your name and select the "Properties" option.
4. In the Properties window, click the "E-mail Addresses" tab and review your address listing. If your address listing contains "exchange.local," please choose another email address for your Jobs profile.
Note: Update your contact email in the Jobs tool, not in your Teamworks profile. If you click Apply Now, update your email address on the Contact Information page of your application profile. If you are not applying now, you can go to the Job Search home page and click the Update Contact Information link at any time.
Basic Qualifications: 1+ years experience interacting with people or customers
Minimum Qualifications: Demonstrated skill in use of computers. Demonstrated ability to achieve individual and team goals. Positive approach in interactions with customers and team members. Reliable attendance. Good communication skills. Ability to work a schedule that includes working weekends and some holidays.
Preferred Skills:
Previous cash-handling experience, Previous experience selling products and services, Previous experience meeting customer satisfaction goals, Previous experience working in a fast paced environment, Ability to stand for extended periods of time, Multilingual speakers are encouraged to apply.
Normal banking hours include Saturdays. Saturday banking made on a rotating schedule.
How to Express Interest in This Job: Wells Fargo invites you to apply for this job at .
Relevant military experience is considered for veterans and transitioning service men and women
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran
Job Posting Title: Teller - Part-time (Abbey Plaza)
Requisition Number: 5068579
Executive Org Description: COMMUNITY BKG
Schedule Type: Part_Time
Scheduled Hours: 20
State: NC
City: Belmont
Zip Code: 28012
Job Contact Company: Wells Fargo
UniqueIdentifier: 5068579NCBELMONT28012

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